57 companies tracked · 5 denials printed · Sources on every claimSubscribe free →
No AI Slop

AI claims, checked. Human consequences, explained.

THE HUMAN CHECK #1BANKING · CUSTOMER SUPPORT

Klarna said AI did the work of 700 agents. Then it started hiring humans again.

What the company claimed, what its own filings show, what its CEO said next — and what none of it proves.

Checked by the No AI Slop desk · Source: Klarna 20-F

In its 2024 figures, Klarna valued the work of its AI assistant at more than 700 full-time agents and reported $39 million in savings. Customers, it said, could still choose a human.

Full-time staff fell from about 4,352 at the end of 2023 to 3,422 at the end of 2024 and 2,831 at the end of 2025. Its filing links the company-wide reduction to a strategy using AI. These totals are not a count of AI layoffs.

In May 2025 the chief executive said cost cutting had reduced quality, that cost had become too dominant a factor, and that Klarna would hire human support agents again.

Klarna rejects the idea that this is a retreat from AI. We print that response alongside the workforce figures and the limits of what they prove.

Read the report →

COMPANY RECORDS

The AI ledger

Companies that linked job changes to AI.
TELECOMS~10,000

BT Group

Up to 55,000 jobs to go by 2030, about 10,000 of them replaced by AI and automation.

Revenue £19.65bn in FY2026, down 3.0%

Read the report →
CUSTOMER SUPPORT~4,000

Salesforce

Support workforce reduced from about 9,000 to about 5,000 as AI agents took customer conversations.

Revenue $41.5bn in FY2026, up 9.6%

Read the report →
BANKING7,800+

Standard Chartered

More than 7,800 back-office roles to go by 2030, with the CEO describing lower-value human capital giving way to machines and AI.

Revenue $20.9bn operating income in FY2025, up 6%

Read the report →
COUNTER-EVIDENCE21,000roles cut

Oracle

Not to shareholders. Capital spending went from $21.2bn to $55.7bn on AI infrastructure, funded by $43bn of new debt and $5bn of stock. Buybacks were curtailed, with none at all in the quarter to 28 February 2026.

This cuts against the pattern of savings going to shareholders.

Revenue $67.4bn in FY2026, up 17.3%

Read the report →

WORK & AI

How work is changing 24

Reported cuts. Announced plans.
Sources and company responses.

AI-linked workforce changes. Revenue changes are year-on-year: Q = latest quarter, FY = fiscal year. Open a row for key numbers and the company report.

Why these 24 companies?

Two tests inform the score: did the company attribute the action to AI, and did comparable revenue hold or grow? A fall of 5% or more fails the revenue screen. Neither test proves that AI performs the eliminated work or that an announced cut happened. Figures identified as pre-plan baselines do not pass the revenue test. Missing evidence is unknown, not zero. Pay and reinvestment provide context only; disclosures differ across companies and countries.

24 of 24 qualifying companies
Sources & trackers

CHECK IT YOURSELF / 02

Where this comes from.

No single tracker is authoritative. Each counts different things, and each misses something.

FYI

AI use, a workforce reduction, and replacement by AI are different claims. Each entry states what its sources establish and what they leave open.

Have a source?

SERVICE

Take control

What the settings actually do
01

Google AI Overviews: what you can and can't turn off

Google says there is no general switch to turn off AI Overviews. Its Web filter shows text links without AI Overviews for a search.

  1. Run your search on Google.
  2. Select Web from the result filters. If it is not visible, check the other filters under All.

This changes the results you are viewing. It does not disable AI Overviews across Google Search.

02

Stop future LinkedIn training of content-generating models

LinkedIn's Data for Generative AI Improvement setting controls training of its content generating models.

  1. Sign in to LinkedIn and open its Data for Generative AI Improvement setting.
  2. Turn the setting off.

LinkedIn says this stops future use of data you provided for that training. It does not undo past training or cover models used for other purposes. Feedback you submit may still be used.

Work and support

Start here

Open a guide
WORKWork is changing. What now?

Find out what changes for your job.

An employer’s AI announcement may leave you unsure about your job. Ask which tasks will change and whether your pay or hours will change with them.

Get the facts first

  1. Write down what’s confirmed.

    Record changes to your role, hours or pay, including dates. Keep unanswered questions separate.

  2. Ask what help your employer offers.

    Check internal openings, paid training and support for finding another job.

Find practical support →
Reading guide · For program rules, follow the official links in our support directory.
TRAININGRetraining: check before you pay.

Will this course help you get the job you want?

Compare the course with jobs you would actually apply for before paying.

Before you sign

  1. Check the job requirements.

    Look at current vacancies and ask whether employers recognize the qualification.

  2. Get the full cost in writing.

    Include fees, equipment and any borrowing costs. Read the refund terms and check whether funding or paid training is available.

Read the FTC training checklist ↗
Source: Federal Trade Commission · Choosing a vocational school or certificate program
AI AT WORKWorkers need a say in AI decisions.

Ask who checks the work and who gets a say.

Using AI should come with checks on its work and someone responsible for fixing mistakes. Workers should help decide how it changes their jobs.

Before the tool goes into use

Ask how the employer will test it, who reviews its output and what happens when it fails. Workers need a way to raise problems without relying on the tool itself.

What we look for in our reporting →
Our editorial position · These questions do not certify an employer’s practices.

Find support

United States

Find help with lost income or your next job. These official services can explain your options; eligibility and available help vary.

You don’t need an AI-related layoff to use these resources.

9 resources
American Job CentersEmployment assistance, career counseling, job listings and training referrals.Job placement

American Job Centers

Employment assistance, career counseling, job listings and training referrals.

Who can use it
Job seekers; specific services vary
Cost & limits
Public employment assistance is free. Ask the center about the terms of any referred course or service.
Where
United States · Local services
When to apply
Contact your local center for opening hours and appointments; there is no single national application deadline.

Start here

Use the official locator to contact a center near you. Ask which services and appointments are available.

Visit the official service ↗
Official source: cloudfront.careeronestop.org
Overview reviewed 22 September 2026; this is our review date, not the provider’s publication date. Ask the provider whether you qualify and what help is available where you live.
Unemployment insuranceTemporary unemployment benefits for eligible workers. States determine qualification and benefit amounts.Income support

Unemployment insurance

Temporary unemployment benefits for eligible workers. States determine qualification and benefit amounts.

Who can use it
State eligibility rules apply
Cost & limits
Eligibility, payment amounts and duration are determined by the state. This is an official application route, not a paid claims service.
Where
United States · State programs
When to apply
File promptly after becoming unemployed. State filing and ongoing certification rules apply.

Start here

Follow the Department of Labor guide to the state where you worked. The state agency determines eligibility; this directory does not.

Visit the official service ↗
Official source: dol.gov
Overview reviewed 22 September 2026; this is our review date, not the provider’s publication date. Ask the provider whether you qualify and what help is available where you live.
WIOA worker servicesCareer and training services through the Adult and Dislocated Worker programs. Training funding is not automatic.Training

WIOA worker services

Career and training services through the Adult and Dislocated Worker programs. Training funding is not automatic.

Who can use it
Assessment by the local program
Cost & limits
Ask for a funding decision before enrolling. A course listing or referral is not a promise that your tuition will be covered.
Where
United States · Local services
When to apply
Ask the local provider about enrollment dates, funding availability and any course-specific deadlines.

Start here

Contact an American Job Center and ask about eligibility for Adult or Dislocated Worker services and approved training.

Visit the official service ↗
Official source: dol.gov
Overview reviewed 22 September 2026; this is our review date, not the provider’s publication date. Ask the provider whether you qualify and what help is available where you live.
Health coverage after job lossCompare coverage options when employer health insurance ends.Health coverage

Health coverage after job loss

Compare coverage options when employer health insurance ends.

Who can use it
People losing qualifying job-based coverage; Marketplace eligibility rules apply.
Cost & limits
Plan premiums and out-of-pocket costs vary. Losing a job does not make coverage automatically free.
Where
United States · State programs
When to apply
HealthCare.gov describes a 60-day application window after losing job-based coverage. Check options before coverage ends where possible.

Start here

Check the actual coverage-end date, then use the official guide to compare Marketplace coverage and other options. Confirm your enrollment window and any documents required.

Visit the official service ↗
Official source: healthcare.gov
Overview reviewed 22 September 2026; this is our review date, not the provider’s publication date. Ask the provider whether you qualify and what help is available where you live.
CFPB job-loss checklistPractical tools to organize bills and contact providers after a job loss.Managing bills

CFPB job-loss checklist

Practical tools to organize bills and contact providers after a job loss.

Who can use it
Anyone preparing for or managing an income interruption.
Cost & limits
Free guidance and worksheets. This resource does not provide cash assistance or guarantee that creditors will change terms.
Where
United States · Online nationwide
When to apply
Use when an income interruption is expected or begins; payment deadlines remain specific to your accounts.

Start here

Use the prioritizing-bills worksheet to map your obligations. Ask providers about hardship arrangements before assuming a payment can be delayed.

Visit the official service ↗
Official source: consumerfinance.gov
Overview reviewed 22 September 2026; this is our review date, not the provider’s publication date. Ask the provider whether you qualify and what help is available where you live.
mySkills myFutureExplore occupations that use skills from work you already know.Career planning

mySkills myFuture

Explore occupations that use skills from work you already know.

Who can use it
People exploring a change from a current or previous occupation.
Cost & limits
Free public career tool. A skills match is a starting point, not a job offer or proof that retraining is necessary.
Where
United States · Online nationwide
When to apply
Available as a planning tool; job and course deadlines are separate.

Start here

Enter a job you have substantial experience in. Shortlist related occupations, then check local openings and actual entry requirements.

Visit the official service ↗
Official source: myskillsmyfuture.org
Overview reviewed 22 September 2026; this is our review date, not the provider’s publication date. Ask the provider whether you qualify and what help is available where you live.
Registered apprenticeshipsFind paid work combined with structured learning and a recognized credential.Paid learning

Registered apprenticeships

Find paid work combined with structured learning and a recognized credential.

Who can use it
Career seekers who meet the requirements of a particular employer or sponsor.
Cost & limits
Registered apprenticeships are paid employment. Confirm wages and any equipment, travel or classroom costs with the sponsor; admission is not guaranteed.
Where
United States · Local services
When to apply
Recruitment windows vary by employer and program.

Start here

Use the Apprenticeship Finder linked from the career-seekers page. Compare entry requirements, starting pay, hours, classroom arrangements and location before applying.

Visit the official service ↗
Official source: apprenticeship.gov
Overview reviewed 22 September 2026; this is our review date, not the provider’s publication date. Ask the provider whether you qualify and what help is available where you live.
Check a training providerQuestions to test training costs, credentials and job-placement claims.Choosing training

Check a training provider

Questions to test training costs, credentials and job-placement claims.

Who can use it
Anyone considering a certificate or vocational course.
Cost & limits
Free consumer guidance. It does not certify a school or guarantee that a course will improve your earnings.
Where
United States · Online nationwide
When to apply
Before signing an enrollment agreement, paying a deposit or taking a loan.

Start here

Use the FTC checklist before paying. Ask for total costs, completion and field-specific placement figures, accreditation details and refund terms in writing.

Visit the official service ↗
Official source: consumer.ftc.gov
Overview reviewed 22 September 2026; this is our review date, not the provider’s publication date. Ask the provider whether you qualify and what help is available where you live.
College ScorecardCompare education costs and reported outcomes before committing.Choosing training

College Scorecard

Compare education costs and reported outcomes before committing.

Who can use it
People comparing US colleges and educational programs.
Cost & limits
Free public comparison tool. Historical outcomes are not a personal earnings forecast and do not establish that a program caused those outcomes.
Where
United States · Online nationwide
When to apply
Research before applying; institution and financial-aid deadlines vary.

Start here

Use the Department of Education link to College Scorecard. Compare relevant programs and check the population and reporting period behind each figure.

Visit the official service ↗
Official source: ed.gov
Overview reviewed 22 September 2026; this is our review date, not the provider’s publication date. Ask the provider whether you qualify and what help is available where you live.

PEOPLE AND PRACTICE

Choose human

Organizations backing human work
People setting type by hand in a print workshop
Human skill and judgment remain part of the story.

Who supports human work? 15

COMPANIES, PLATFORMS & ADVOCATES
15 organizationsCompare commitments on human creativity, consent and workers’ rights. We list what organizations say; we don’t certify their work.
Sources reviewed September 18, 2026Listed independently. No affiliation or endorsement implied.
HOW WE REPORT

How we report

AI should earn its place by doing useful work safely. Employers should involve workers in decisions about their jobs.

01 / SOURCED

Show the evidence

We link to company disclosures and identify our other sources. A promise of support needs a separate check on what workers received.

02 / SPECIFIC

Say what we know

AI use does not establish job replacement. Missing evidence does not mean no support exists. We report the evidence for each separately.

03 / ACCOUNTABLE

Publish corrections

We include dates and company responses so readers can check our account. Send us a source if we’ve missed something or made a mistake.

What we ask of employers Questions that guide our reporting
QUALITYWho checks the AI’s work?

Quality needs a check.

We look for evidence that the product or service works better. That includes how the employer checks errors and who must fix them.

SAFETYCan people get mistakes corrected?

A person must be able to put things right.

People should know when they’re dealing with AI and how to reach someone who can correct an error. We also ask how employers test tools before use and protect the information people share.

PEOPLEWhat happens to the workers?

Follow what happens after the announcement.

We ask whether workers had a say before the employer changed their jobs. When jobs disappear, we look for evidence of support delivered and whether people found new work.

We include studies published from 2025 onward and distinguish publication dates from our review dates. We haven’t added a qualifying study of worker outcomes yet.

Contribute a source or suggestion

TAKE PART

Help us check the story.

PUBLIC SOURCES · PRIVATE REVIEW
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